OPM DEPARTMENTS AND DIRECTORATES’ CHARTERS 2016
| DEPARTMENT NAME | DIRECTORATE | DIVISION | SUB-DIVISION | CHARTER NAME | DOWNLOAD |
| DEPARTMENT OF PUBLIC SERVICE INFORMATION TECHNOLOGY MANAGEMENT (DPSITM) | CUSTOMER SERVICE CHARTER | Download | |||
| DEPARTMENT OF PUBLIC SERVICE INFORMATION TECHNOLOGY MANAGEMENT (DPSITM) | DIRECTORATE PERFORMANCE IMPROVEMENT (DPI) | CUSTOMER SERVICE CHARTER | Download | ||
| DEPARTMENT OF PUBLIC SERVICE INFORMATION TECHNOLOGY MANAGEMENT (DPSITM) | DIRECTORATE DISASTER RISKMANAGEMENT (DDRM) | CUSTOMER SERVICE CHARTER | Download | ||
| ADMINISTRATION AND INFORMATION TECHNOLOGY MANAGEMENT | HUMAN RESOURCES, ADMINISTRATION AND FINANCE | HUMAN RESOURCES | CUSTOMER SERVICE CHARTER | Download | |
| ADMINISTRATION AND INFORMATION TECHNOLOGY MANAGEMENT | HUMAN RESOURCES, ADMINISTRATION AND FINANCE | GENERAL ADMINISTRATION AND MAINTENANCE | CUSTOMER SERVICE CHARTER | Download | |
| ADMINISTRATION AND INFORMATION TECHNOLOGY MANAGEMENT | HUMAN RESOURCES, ADMINISTRATION AND FINANCE | INFORMATION TECHNOLOGY | CUSTOMER SERVICE CHARTER | Download | |
| CABINET SECRETARIAT (CS) | CUSTOMER SERVICE CHARTER | Download | |||
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| BENEFITS AND INDUSTRIAL RELATIONS (DBIR) | CUSTOMER SERVICE CHARTER | Download | ||
| ORGANISATION DEVELOPMENT AND GRADING (DODG) | CUSTOMER SERVICE CHARTER | Download | |||
| EFFICIENCY AND CHARTER UNIT (ECU) | CUSTOMER SERVICE CHARTER | Download | |||
| HUMAN RESOURCES PLANNING AND DEVELOPMENT (HRDP) | ENHANCING CAPACITY BUILDING IN THE PUBLIC SERVICE | CUSTOMER SERVICE CHARTER | Download | ||
| PRIME MINISTER’S BUREAU | CUSTOMER SERVICE CHARTER | Download | |||
| PUBLIC OFFICE BEARERS COMMISSION SECRETARIAT (POBC) | CUSTOMER SERVICE CHARTER | Download | |||
| PUBLIC SERVICE COMMISSION SECRETARIAT (PSCS) " AN ARBITER OF FAIRNESS AND TRANSPARENCY " | CUSTOMER SERVICE CHARTER | Download |